Surveillance is the tool of last resort in a corporate investigation, and it should be. It is expensive, it carries exposure risk, and in a city where traffic can separate a team from its subject in seconds it is operationally demanding. But there are questions that documents cannot answer — where the stock actually goes after it leaves the warehouse, whether the procurement manager meets the supplier he says he has never met socially, whether the production facility identified by a source is in fact producing your product.
IndoRisk conducts surveillance in Jakarta and across Indonesia for corporate clients, within legal limits, and only where the question genuinely requires it.
Where surveillance is the right tool
- Evidencing inventory, fuel or product diversion in progress
- Establishing undisclosed relationships between employees and vendors
- Confirming the location and operation of a counterfeit production or storage facility
- Documenting breach of non-compete or moonlighting by senior employees
- Verifying that a claimed business operation physically exists and functions
- Supporting insurance claim investigation where a claim is suspected to be fabricated
- Establishing a subject’s pattern of life ahead of service of process or an approach
How we operate
Surveillance in Jakarta is conducted by teams rather than individuals, using vehicles and appearances appropriate to the environment — which in practice varies enormously between the central business district, an industrial estate in Bekasi or Karawang, and a dense residential kampung where any unfamiliar vehicle is noticed within minutes. Deployment is planned around the subject’s known pattern, with static, mobile and foot capability as required.
Product is delivered as a chronological log with time-stamped photographic and video evidence, prepared so that it can be relied on in employment proceedings or litigation. Operators maintain contemporaneous notes, and we can provide statements where proceedings require them.
Legal limits, stated plainly
We conduct observation in public and quasi-public space. We do not enter private premises covertly, place tracking devices on vehicles we do not own, intercept communications, or access accounts, devices or telecommunications data. Indonesia’s electronic information legislation and data protection law make such activity criminal, and evidence obtained that way destroys the client’s position rather than strengthening it. Firms that offer these capabilities exist; engaging them transfers substantial legal exposure to the client, often without the client understanding that it has happened.
We also decline personal and domestic surveillance instructions that are not connected to a legitimate corporate or protective purpose.
Counter-surveillance and technical sweeps
The reverse problem is increasingly common: clients who have reason to believe they are themselves under observation, or that a meeting room, vehicle or residence is not secure. This arises around contested transactions, litigation, labour disputes and family office matters. We provide surveillance detection for principals and premises, and technical surveillance countermeasures sweeps of boardrooms, offices, vehicles and residences, with a written report and recommendations on the procedural changes that usually matter more than the hardware findings.
Frequently asked questions
How much does surveillance cost?
It is priced by team and by day, and the number of days is driven by the subject’s pattern rather than by the complexity of the question. We give a realistic estimate of how many operational days are likely to be needed to obtain the evidence, and a point at which we would recommend stopping if it has not been obtained.
What if the subject notices?
Then we withdraw and tell you immediately. A compromised surveillance is a serious event with consequences for the wider investigation, and concealing it from the client would be worse than the compromise.
Can the footage be used to dismiss an employee?
Lawfully obtained evidence can support disciplinary action, but Indonesian employment law imposes its own procedural requirements and we recommend involving employment counsel before acting. See fraud and internal investigations for how this typically fits into a wider matter.
Related services
Surveillance is rarely instructed alone. It usually supports internal investigations, brand protection or asset tracing. See the Jakarta practice or contact us.